Account Manager

Full Time: 40 hours/week

FRESH Communications, Greater Boston, MA

FRESH Communications, a public relations and marketing agency specializing in food & lifestyle, is looking for an outgoing communications professional to come on board as our next Account Manager. We are looking for a someone with a positive attitude and entrepreneurial spirit who wants to be part of fast-growing company. Our ideal candidate has 3-5 years of experience in an agency setting where they worked on public relations, strategic partnerships, and social media preferably for clients in the food and lifestyle categories. Registered dietitians are preferred, but this is not a requirement for the position. The role involves high-level PR strategy, project management, budget management, relationship building, outstanding client service, pitch writing and distribution, research, and analytical reporting.


FRESH team members are motivated, collaborative, creative, and ambitious. We prioritize professional growth and provide additional responsibility and promotions to team members who shine and exceed expectations. This position is primarily remote with some in-person time required throughout the year.  All candidates will be asked to speak clearly about previous experience, provide examples of work where applicable, and share references that include former colleagues and managers upon request.


Responsibilities include:

  • Manage engagements with 5-7 clients simultaneously
  • Build creative pitch campaigns, partnership strategies, social media campaigns, and outreach strategies to support client goals
  • Build and expand media, influencer knowledge, and relationships on behalf of FRESH clients
  • Manage, maintain, and report regularly on client marketing budgets to support client goals
  • Create thorough, strategic, and targeted media and partner lists using research and agency tools (Cision, Mavrck, etc.), working with other team members as applicable
  • Write and distribute press materials (press releases, bios, pitches) and partner materials (key message briefs, contracts, etc.)
  • Execute press campaigns, influencer and partner campaigns, and social media campaigns with the support of each account team
  • Mobilize team to maintain media interest trackers, sample request logs, press kits, image archives, meeting agendas/recaps, and other account management materials
  • Provide high-level oversight of projects and campaigns to ensure quality
  • Communicate with FRESH clients through regularly occurring meetings and reporting
  • Effectively respond to phone calls and emails from journalists, agents, clients, and partners in a timely fashion
  • Demonstrate a desire to grow, learn and adapt based on positive and constructive feedback from supervisors
  • Maintain task organization and workload using agency tools (ClickUp, Sprout, Smartsheet, etc.)


Our ideal candidate has these qualities:

  • Creative, out-of-the-box strategic thinking
  • Self-motivated, resourceful, and collaborative
  • Strong organization and time management
  • Thrive in a fast-paced environment
  • Curious and in-the-know about nutrition, wellness, and current trends in media and social media and popular culture
  • Able to provide thoughtful, constructive feedback to other team members
  • Exceptionally strong writing, speaking, and presentation skills
  • Self-motivated, driven, and “big picture” thinker
  • Intrinsically motivated to succeed
  • Positive attitude and entrepreneurial spirit
  • Self-aware, receptive to feedback
  • Big appetite for growth and learning
  • Have an “all foods fit” mentality and eager to contribute positive messages to the conversation about food



  • 3-5 years of full-time experience in a public relations agency setting
  • Registered Dietitian credentials not required, but preferred
  • Full-time remote position with some in-person time required
  • Proficient in Microsoft Word, Outlook, PowerPoint, and Excel
  • Proficient in social media platforms including Facebook, Instagram, and Pinterest
  • Experience with media monitoring, influencer management, and social media management technologies
  • Massachusetts-based
  • Fully vaccinated for COVID-19 (proof required)


About FRESH Communications

FRESH is a communications and marketing agency representing better-for-you food, beverage, and lifestyle brands. Our team of marketing masterminds work together with our staff of registered dietitians to create campaigns that shine a spotlight on science, nutrition, and the latest trends to connect brands and consumers.


We'd love to hear from you!

Please send resume, examples of pertinent work, and cover letter to


We would love to hear from you! Please email us at or fill out the form below and we’ll get back to you.




    How can we help you?

    Follow on Instagram
    This error message is only visible to WordPress admins
    Error: No posts found.